25 Tasks You Can Delegate to a Virtual Assistant:

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Stop doing everything yourself. Use this checklist to identify repetitive, time-consuming tasks a virtual assistant can handle so you can focus on higher-value property management work.

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Tenant & Resident Communication

• ☐ Respond to routine tenant emails and messages

• ☐ Send move-in and move-out instructions

• ☐ Send rent reminders and payment follow-ups

• ☐ Answer frequently asked tenant questions using prepared templates

• ☐ Send lease renewal reminders

• ☐ Follow up on missing tenant documents

Maintenance & Work Orders

• ☐ Receive and organize maintenance requests

• ☐ Create and update work orders

• ☐ Contact vendors to schedule repairs

• ☐ Follow up with vendors on outstanding jobs

• ☐ Request and organize maintenance estimates

• ☐ Update tenants on maintenance appointment times

• ☐ Track completed and pending maintenance requests

Leasing & Vacancy Support

• ☐ Post available properties to approved listing sites

• ☐ Update property listings and availability

• ☐ Respond to basic rental inquiries

• ☐ Schedule property showings

• ☐ Send showing confirmations and reminders

• ☐ Follow up with prospective tenants after showings

• ☐ Organize rental applications and supporting documents

Administrative & Organization

• ☐ Organize digital property and tenant files

• ☐ Update spreadsheets, databases, and property records

• ☐ Enter invoices and receipts into your system

• ☐ Prepare recurring reports and data summaries

• ☐ Maintain your task and follow-up lists